Elizabeth Childs

Elizabeth Childs is the Head of Content Design for JPMC’s firmwide Human Resources. She leads a team of content designers and writers charged with creating content and uplifting digital experiences to make the employee experience cohesive, frictionless and personalized for 300,000 employees across more than 60 countries.

Prior to this role, Elizabeth was Head of Communications for Chase’s automotive business, leading media relations, executive and internal communications. She also served as a Marketing Director responsible for brand awareness, including content and social media tactics, business-to-business marketing and events for Chase Auto.

Since joining JPMorgan Chase in 2012, Elizabeth has worked across the Consumer and Community Banking businesses supporting customer communications, employee engagement and integrated marketing communications initiatives.

Prior to joining Chase, Elizabeth managed Strategic Communications for the School District of Philadelphia. She also spent five years in various leadership roles within the Office of External Affairs at the Federal Emergency Management Agency (FEMA). She provided public affairs expertise while deployed to more than a dozen federally declared disaster areas.

Elizabeth serves as Secretary on the Board of Directors for The Children’s Law Center in New York City. She holds a bachelor’s degree in communications and psychology from the University of Maryland